Frequently Answered Questions
Q - What payment methods do you accept?
A - We accept Paypal, Klarna (Buy Now Pay Later) Credit & Debit card and Bank transfer. We also offer Cash on Delivery but a deposit of 25% of the value of the sofa + The delivery charge (If applicable) would be required. Another option available to you is Lay-buys. With this option you can pay the item off before delivery of your sofa at no extra cost.
Q - Are your sofas brand new?
A - Our sofas are brand new and come fully packaged. From time to time we may offer an ex display sofa, this will be clearly marked in the item description area and title.
Q - How fast is delivery?
A - Delivery is within 2 weeks, however if for any reason we can’t deliver within the 2 week we will let you know at the time of sale.
*PLEASE NOTE TIMES OF DELIVERY DUE TO COVID MAY VARY. PLEASE SEE THE COVID UPDATES FOR THIS.
Q - Do you offer 2 person delivery?
A - We do offer 2 person delivery, but this will come with surcharge of £59.99. To help keep sofa costs as low as possible we only send 1 person. The driver will take the sofa into your home.
Q - Do you have a showroom I can visit?
A - We don't currently have a showroom however it is something we have planned in the near future. To keep costs down and prices low we have an office and a warehouse which you can come to visit and any point. The times of opening are available on the home page.